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Hear What Your Neighbors Have to Say About Gai
Michael P
Borrower
New Braunfels, TX
Closed October 2025
Quotation Mark

Gai was great! She called often to see if I had questions. She made sure I was clear on the process and reassured me along the way. She followed up after closing to make sure everything went. I appreciated Gai's friendliness and obvious concern for me as a customer. She made the entire process go smoothly.

Source: MortgageCX

Oton G
Borrower
New Braunfels, TX
Closed October 2025
Quotation Mark

Gai was absolutely amazing! We can’t thank her enough. She understood our situation and helped us to the best of her ability. Gai truly went above and beyond even working late into the evening before closing. 

Source: MortgageCX

David
C
San Marcos, TX
Closed September 2025
Quotation Mark

Gai has always been very professional and honest. If you are looking for someone honest and professional, Gai is the one that you can count on. Thank you Gai for making our process so easy and smoothly.

Source: MortgageCX

Eileen T
Borrower
San Antonio, TX
Closed September 2025
Quotation Mark

Very friendly and timely. Great communication. Enjoyed working with Gai.

Source: MortgageCX

Luis P
Borrower
San Marcos, TX
Closed September 2025
Quotation Mark

Working with Gai was a great experience. She gave us great customer service, is very knowledgeable and kept us fully informed through the whole process. It is easy to see that she takes pride in her work and really cares about her customers. Every part of the process was great!

Source: MortgageCX

Gary O
Borrower
New Braunfels, TX
Closed August 2025
Quotation Mark

The whole process went very smoothly; we were very pleased with our loan process. Gai gave us many options to consider before closing the loan. We would highly recommend her for a seamless worry-free process! Thanks, team!

Source: MortgageCX

Vanessa L
Borrower
Cibolo, TX
Closed November 2024
Quotation Mark

Everyone involved through this journey with me were perfectly splendid.

Source: Mortgage CX

Michael R
Borrower
San Antonio, TX
Closed November 2024
Quotation Mark

Our loan officer and processor, Gai and Patti, were the kindest, most thoughtful human beings ever. They genuinely cared about us qualifying for our loan and fully supported us along the way.

Source: Mortgage CX

Dulcinia C
Borrower
Cibolo, TX
Closed December 2024
Quotation Mark

The process seemed too easy! Gai was straight forward with the expectations needed from me. Other than the expected wait time for closing which had me a little on edge, the overall experience was smooth. I felt pretty luck having Gai by my side to provide a clear picture and walk me thru each steps it took to get to closing. She provided many kind words to help ease my nerves. 

Source: MortgageCX

Dana F
Borrower
New Braunfels, TX
Closed December 2024
Quotation Mark

Everyone was great to work with! Only 30 days from first look at the house to closing!

Source: Mortgage CX

Abiel T
Borrower
San Antonio, TX
Closed April 2025
Quotation Mark

Thanks for explaining everything well. 

Source: Mortgage CX

Shawn P
Borrower
New Braunfels
Closed May 2025
Quotation Mark

Gai was very responsive and easy to work with. The process went smoothly and we were able to close early which was much appreciated.

Source: Mortgage CX

Nanc C
Borrower
New Braunfels
Closed May 2025
Quotation Mark

Gai and her loan processor Susie were wonderful. They always responded promptly. It was a great experience. 

Source: MortgageCX

Matthew W
Borrower
New Braunfels
Closed June 2025
Quotation Mark

Gai was great and kept us informed every step of the way. 

Source: MortgageCX

Sophia I
Borrower
New Braunfels
Closed June 2025
Quotation Mark

Gai was very helpful and highly responsive to our questions during the process. She ensured we hit all our milestones for the loan on time and with exceptional clarity.

Source: MortgageCX

Michael G.
New Braunfels, TX
Closed June 2025
Quotation Mark

Gai is the consummate professional. She is knowledgeable, eager to assist, provides great guidance and direction when the situation calls for it. She also provides helpful reminders or notices so that I didn't miss something and slow down my own process. I would HIGHLY recommend ANYBODY to use Gai as their Loan Officer. In my opinion after purchasing 4 different homes...Gai stands out as an over-achiever who is exceptional in her profession.

Source: MortgageCX

James C
Borrower
San Antonio, TX
Closed July 2025
Quotation Mark

Ms. Shanahan kept me in the loop throughout the entire loan process. She was very knowledgeable and suggested several options throughout the process. I would high work with her again as my loan officer. Great job!

Source: MortgageCX

Jessica A.
Borrower
San Antonio, TX
Closed March 2025
Quotation Mark

Amazing. Recommend as #1 top finance specialist in San Antonio.

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