Hear What Your Neighbors Have to Say About Nancy

Great on following up and updating, as well as explaining the process and guiding through up to closing. Always available via email, text and call.

Thank you for everything you did for me and my family. It has been a blessing. Wow I still do not believe I am officially a homeowner. You were very professional throughout the process. Every time I text or call you, you responded ASAP. Keep up the good work and keep shinning. YOU ARE THE BEST.

Nancy was amazing to work with! She was extremely prompt in every aspect of our communications and went above and beyond (answering calls on her cell, for example) to answer any additional questions I had - they all pertained to us being first time home buyers and having more questions! 

Nancy was unbelievable!!!! Extremely professional, kept us updated through the entire process. She did a tremendous job guiding us. Answered every question we had.

Nancy was amazing! She went above and beyond to help us every step of the way! Nancy was on top of everything, and her customer service blew my expectations out of the water! She was patient, persistent and her politeness were second to none. 

She asked for certain documents and information up front. She was very responsive and knowledgeable. She had some advice on how to do some things we had not thought of which we took her advice on. Very stress free. Next mortgage we will go with her and be happy to recommend her as well.

It was a pleasure to work with Nancy. She was organized, professional, and very helpful with our questions and requirements. It made our home loan experience easy, exceeded our expectations for the lending process, and we believe she is a great representative of the Highland Homes organization.

Nancy is the best! She is the main reason why we stayed with Highlands during this process, this is not our first rodeo and its day and night difference. She replied to our txt and call in a timely manner and explained every little bit of concerns. She is not like other loan officers out there!